Spotify Premium Family (succesfully purchased)using Paymaya but not reflected

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Spotify Premium Family (succesfully purchased)using Paymaya but not reflected

shiz_
Newbie

I renew my subscription on Premium Family on Spotify (Feb 05, 2019) using Paymaya but now Spotify says that I didn't renew my subscription and I need to pay. But Paymaya app said that I successfully purchased. What can i do?

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Re: Spotify Premium Family (succesfully purchased)using Paymaya but not reflected

Rock Star 17
Rock Star 17

Hey @shiz_, and welcome to the community.

Hope you're doing great! 

 

Could you send me a screenshot of the error message that's being shown? Make sure to hide sensitive info when posting to the community.

 

Keep me posted :) 

Billy-JRock Star 17
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