Spotify Premium Family

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Spotify Premium Family

31ccvqdcimfgctb
Newbie

Ich habe meiner Mutter eine Einladung zu Spotify Family geschickt und sie hat sie angenommen, nur sie wird auf ihren Handy gleich auf sie Zahlungsart geschickt. Ich habe übrigens das Abonnement erst vor paar Stunden gemacht. Könnte mir da jemand einen Rat geben? 

 

Dankeschön!

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Re: Spotify Premium Family

Moderator
Moderator

Hey there @31ccvqdcimfgctb,

 

Thanks for posting and welcome to the Community!

 

Since the Community's official language is English, we hope you don't mind us replying in English.

 

Just to confirm, when you're logged in your account page here is your account indeed showing up as the owner of the plan?

 

If so, we'd simply suggest resending the invitation to your mother and asking her to follow these steps to accept it in an incognito or private window on her browser. 

 

If however, you aren't listed as the plan's owner but as a member, it's possible that she's the owner of the plan instead. She can also check this by making sure she's logged in her account, then heading here

 

Let us know how you get on :)

KaterinaModerator
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