Spotify Premium Payment Failure: Update your payment details today

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Spotify Premium Payment Failure: Update your payment details today

noftec1
Newbie

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That account is legitime?

 

1 Reply

Re: Spotify Premium Payment Failure: Update your payment details today

Rock Star 3
Rock Star 3

Hey, @noftec1 
Welcome to Spotify Community and thanks for reaching out here!

It seems to be a fake email, however, I suggest that you follow these steps to confirm it:

So, first: Do not respond to the suspicious email, and don’t click any links or download any attachments in the email

Then, follow these steps:

  1. Forward the entire email to spoof@spotify.com
    Please don’t forward the email as an attachment. You can add a note or a question, but don’t alter the subject or content of the email. 
  2. Delete the suspicious email from your inbox. 

The Spotify team will investigate and let you know if the email is legitimate.

 

For more information about that question, take a look at this following article below:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 3
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