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Spotify Premium Trial Won't Cancel

Spotify Premium Trial Won't Cancel

Hi.
I purchased the spotify premium about 2 days ago (premium trial for a month), but I didn't want it anymore because I won't use it as I won't be available to my computer so I cancelled the trial but it didn't cancel even though I got a receipt now I don't know what to do because I don't want the trial and I already got a cancellation receipt but I still have spotify premium somehow. Help would be greatly appreciated as I don't know how to get rid of it.
Thanks.
Reply
1 Reply

Hey @jennakamouna03, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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