Spotify Premium Won't Show up?

[r3puls1ve]

When I bought the Spotify promotion $0.99 for 3 months, I had been charged $1.05 and I still don't see Premium anywhere on my account. Any help?

[Jeffrey014]

Try logging out and logging back in?

[r3puls1ve]

I've done this many times on my mobile phone and on my pc, still won't show up.

[Jeffrey014]

Have you tried contacting spotify team?

[Robert_W · Accepted solution]

Hey @r3puls1ve,

Welcome to the forums!

Can you take a look at these two links and let me know what they say:

• This one is your subscription page. Can you let me know if it shows 'free' or 'premium': https://www.spotify.com/account/subscription/
• This second one is to your receipt's panel: https://www.spotify.com/account/subscription/receipt/

Also, can you let me know if you received any email confirmation from Spotify for the charges? You may need to check your 'junk' folder also.

If you did not get any email then it is likely that your payment is in 'pending' with your bank, and as such will be returned to you in the next few days.

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!