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Spotify Premium not working

Spotify Premium not working

Hello,

 

On the 17th of August I got Spotify Premium. However, it does not work properly, while there are no ads I can't skip songs, listen to my playlists offline or actually do anything that Spotify Premium enables me to do.. I have had Spotify Premium for 9.99 before so I know what to expect but this time it is not working. 

 

Could someone please help me? Right now having Premium is quite useless..

Thanks!

Reply
1 Reply

Hey @kertuloo1,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png

 

This support site could be helpful too 🙂

Have a great day!

Luke

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