Spotify and Hulu

[yokutwoman]

INone of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

USA

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

Windows 10,etc.)

My Question or Issue

I have Spotify & Hulu but i can not log on to my Hulu account. When i try to get pass the free trial log in and just log in i'm unable to log on my Hulu account. Help please.

[Billy-J]

Hey @yokutwoman, thanks for reaching out to the Community!

Have you recently changed your Spotify subscription, or updated your payment method?

Also, could you try resetting your Hulu password here?
Let me know how this goes 🙂 

[yokutwoman]

Thanks. I was able to sign into my Hulu account now but it keeps coming up that i can sign up for the free trial, but i'm on the Spotify & Hulu payment plan. I just want to be able to connect my Hulu with my Roku but i need to be able to sign into my Hulu account first. 

[Billy-J]

Hey @yokutwoman, 

Thanks for confirming!
Could you send me a screenshot of your subscription status here?

Also, have you recently updated your payment method or change your subscription?

Keep me posted 🙂