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Spotify can't accept my credti card

Spotify can't accept my credti card

Hi, I am Martin,
I must change my creditcard becouse it finish work time. When I have new cerditcard and i have money in this card. Spotify can' agree this card and this information. 
Now I have spotify free...
Please help

 

spotify problem.jpg
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1 Reply

Hey @marrtin99,

Apologies for the late reply, but maybe I can still help 🙂

 

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also, you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

Luke

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