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Spotify cancelled my subscription

guygross
Newbie

Hi, I bought a 2 year subscription over eBay about 2 or 3 months ago, it worked perfectly until I logged in today using a VPN (after I couldn't use Spotify abroad due to the 14 day limit) and discovered my account isn't premium anymore. What can I do to get my premium membership again?

1 Reply

Luke
Spotify Star
Spotify Star

Hey @guygross,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
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