Each month I am getting charged $9.99 for a subscription that I didn't sign up for. My account is a free account. I've asked my kids and they don't have paid accounts being charged to my credit card. I don't know of any other account to log into, so I can't cancel. I've been disputing and trying to block these charges through my credit card for months.
Re: Spotify charge keeps appearing on my credit card and I didn't subscribe.
If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.
MaximRock Star 24
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