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Spotify charge me in two cards

Spotify charge me in two cards

there’s two charges at both of my card monthly for few months. Just want to double check which account of mine being charged.

 

Charge reference : <Moderator snip: payment details>

 

Charge referenced : <Moderator snip: payment details>

 

plesse email to me the answe tq

 

<Moderator snip images - bank details visible>

Reply
1 Reply

Hey @1297261794.

 

Welcome to the Spotify Community. Sorry to hear you're being double charged!

 

We recommend you have a look at this page and go through the steps. Since you mention you've been paying double, make sure to read through the 'Paying more than once a month' section. These steps should definitely help you out.

 

It would also be good to check out this article on how to find the possible second account. Let us know how you get on, we're here to help 🙂

 

Have a great day.

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