Spotify charged R$10,00 for my signature of student discount

[Thaisbarbosa_44]

I'm from Brazil and I have signed the student discount yesterday. But it was charged from my credit card R$ 10,00 and I don't know why.
Does anyone know what is this? Will I have my money back?

Tks

[MattSuda]

Hey @Thaisbarbosa_44

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[Tom]

Hello,

This is not good! This could be an account issue, and because it is regarding billing I recommmend contacting Customer Support, you can do that via Twitter (@SpotifyCares) on on the online contact form.

Let me know how it goes 🙂

[Thaisbarbosa_44]

Thanks! I'll try it 🙂

[Thaisbarbosa_44]

Thanks!! I'll try it 🙂

[Tom]

Great! Let me know how it goes!

https://open.spotify.com/track/2hrYdRouzg0yGEBzwRYC8j