Spotify charged me 10 times more what I pay for premium twice! Now I don't know what to do

[Mariajose9]

Today spotify charged me twice aroun 100 dls, I call my bank and the charged was made by the company. Where I can go to arrange this situation?

[MattSuda]

Hey @Mariajose9

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.