Help Wizard

Step 1


Spotify charged me more than what i thought i paid for

Spotify charged me more than what i thought i paid for

I kept getting ads on both mobile and facebook that spotify had another 0.99 cents for 3 months deal so i thought i'd suscribe again because thats what i can only afford at the moment. I ended up being charged the whole $9.99 when the ads says 0.99 cents...

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2 Replies

Hey @ghostskeleton, welcome to our Spotify Community!


Keep in mind that the 0.99 offer is only for users that never had Spotify Premium. If you were Free before April 15th, you probably got the offer of 3 months for $9.99.


Also, if you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account:


Let us know if you have any questions. Thanks!


Hola soy de Argentina, que tarifas son en pesos argentinos, soy Premium y no se si los costos son en pesos o dólares ayuda por favor 

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