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Spotify charged me when I signed up for a 3 months free trial for premium after seeing Instagram ad

Spotify charged me when I signed up for a 3 months free trial for premium after seeing Instagram ad

 

Plan

Signed up for a 3 months free trial of premium and got charged straight away instead

Country

Uk

My Question or Issue

  • I signed up to Spotify Premium after following the link of an Instagram Ad as it stated an offer of 3 months free trial before being charged. Surprisingly, money got deducted from my bank account straight away. Not a pleasing surprise at all as I expected to receive the service that was stated in the advert.
Reply
1 Reply

Hey @speryrufolo ,

 

Welcome to the Community!

 

Can you please let me know how much you were charged? I'd recommend taking a look at this article regarding charges during trial. 

 

Thanks! 😃

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