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Spotify charges $ 1,188.00 in my credit card without autorization

Spotify charges $ 1,188.00 in my credit card without autorization

Hi good evening

I have a Spotify free acount since at last 2 years and i have no trouble or more issues with her. However today appear a charge for $ 1,188.00 in my credit card and when i look for the description found this: ADYEN*SPOTIFY. I apreciate so much if you can explain me why happen this because i never adquired a Premium subscription or another plan with you, even more, i do not has registred mi credit card with you.

Thanks for your attention and i hope you can answer me soon!

2 Replies

I have the same problem, why Spotify is doing that? Nobody can help us?

Hey @Nuce05 @Orlagall


This is a known problem:


I suggest you contact support right away so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


MattSudaSpotify Star
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