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Spotify doesn't allow me to pay premium and insist on family plan istead

Spotify doesn't allow me to pay premium and insist on family plan istead

harepper

Plan

Premium

Country

 Mexico 

Device

Samsung Galaxy 8+

Operating System

Android Oreo

 

My Question or Issue

When I try to pay for premium, Spotify show me a message of not being elegible for the promotion and suggest to pay for family plan instead, I don't want family plan, I would like to stay in my premium plan, why am I not elegible for premium??? 

 

Reply
1 Reply

Jose_M

Hello @harepper!

Sorry to hear you're having trouble with this. Yu should try to purchase Premium through this link. Can you try this process using another browser or Incognito Mode? It might be worth trying another device.

Keep me posted and have a nice day!

Jose_MSpotify Star
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