Spotify doesnt accept my redeem Code

[Bastian4478]

Plan

Free/Premium

Country

Germany

Device

Operating System

My Question or Issue

Hey, 

I recently bought a redeem code at supermarket. I tried to activate premium, but it keeps saying there was a problem. I looked it up in help and followed the advices, but nothing worked...

[Jose_M]

Hey @Bastian4478!

Thanks for coming to the Community. In this case I'd recommend you follow the steps provided in the "Gift card not working?" section of this Support article.

Let me know if that does the trick and have a nice day 🙂