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Spotify doesnt recognize payment from Paypal

Spotify doesnt recognize payment from Paypal

Plan

Premium

 

Country

Finland

 

Device

Samsung Galaxy Flip 3 5g

 

My Question or Issue

I got switched to Spotify Free, because i didn't have any money, but after a day of using free i got to subscribe to the premium.

 

I did the reactivation from my Samsung Galaxy Flip 3 Spofity app, and all was going well, but after agreeing and continuing from Paypal, the browser gave me an error that this site doesnt work etc.

 

Now when i check my bank account, it shows that the money has been taken from me, but i still got spotify free?

Reply
2 Replies

And here's a screenshot from my account, in subscriptions it shows that i have free aswell.

spotify.PNG

Hey @DethMetalBacon,

 

Thanks for posting in the Community.

 

Are you able to see the payment on the Receipts section? If not, it's possible you've activated the subscription on a different account. Here is how to check that.

 

Let us know how that went,

 

Cheers!

DianModerator
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