Spotify don't answer me about my

[Ricardo95]

[Bittencourt]

 Hi @Ricardo95, welcome to the Community!

How can I help you?

[Ricardo95]

Hi! Four days ago I tried to get the university account of Spotify, I sent
my documents but Spotify has not answered my about my approval.

I don't know what can I do.

[Bittencourt]

I see. Could you please try again, this time using different browsers in your computer? Don't forget to clear cache/cookies before.

In which country are you?

[Ricardo95]

Perfecto, I will try again in my computer because the last time I was on my
cellphone. I'm from Mexico.