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Spotify duo- i try to invite my partner it says we aren't in same country

Spotify duo- i try to invite my partner it says we aren't in same country

I set up my account from a different city as I was travelling but not when we are living in the same house he still can't join. It keeps saying we are in different countries
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3 Replies

Maxim

Hey there,

 

Thanks for coming to the Community.

 

I'd recommend making sure that both the country setting of the Duo plan owner's account and the account that is trying to join match. This can be done at https://spotify.com/account.

 

You/they can learn how to update the country setting at https://support.spotify.com/article/country-region-settings/.

 

Let me know how it goes 🙂

MaximSpotify Star
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25390022

Minha esposa digita nosso endereço residencial, mas o sistema não localiza e ela não consegue acessar o DUO

 

 

Jeremy

Hi there @25390022,

 

Thank you for taking the time to post in this thread. We hope that you don't mind us replying in English.

 

To start with, can you let us know if you followed the steps provided above by @Maxim?

 

We'll be on the lookout for your reply.

 

Have a great Friday and start of your weekend 🙂

JeremyModerator
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