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Spotify emailed me offer to try Duo free for 2 months but now emailed me offer ending after 1 month

Spotify emailed me offer to try Duo free for 2 months but now emailed me offer ending after 1 month

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue Spotify offered me Duo for 2 months free, but just emailed me offer is ending in 1 week (which is only 1 month from start date). Who can I contact to make sure I get my second month free??

 

Reply
1 Reply

Hello @darksidecire!

 

Thanks for reaching out. I'll try to help you out. First let's check the date when your Premium will expire. Just go to your Spotify subscription page and check if it will indeed expire in one week. If so, it's possible that the offer you're mentioning wasn't activated correctly. In that case, I'd recommend reaching out to Spotify support here to see if they can take a look at what happened for your.

 

Hope this helps and have a nice day!

Jose_MSpotify Star
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