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Plan
Free (want to buy premium)
Country
U.S.A.
Device
IPod Touch
Operating System
iOS 12.3.1.
My Question or Issue
Just a bit of backstory so you can understand it more. I bought a Spotify gift card at Target maybe 3 days ago. I got home and tried to redeem it and it gave me an error message.. I tried all the kind of backup questions, but it still hasn’t worked. Is there anything I can do to get it to work? or am I doing something wrong..
Solved! Go to Solution.
Hey @Semijak.
Thanks for trying!
In that case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!
Hey @Semijak, help's arrived!
Could you try this using a different browser or incognito mode? If that doesn't help, could you send me a screenshot of what happens when you to redeem here? Please make sure to hide sensitive info when posting to the community.
Keep me posted 🙂
forgot to mention that I already trued that. The first time I used Safari, the second time I used Chrome... same results.
Hey @Semijak.
Thanks for trying!
In that case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!
thanks for all the help... I hope it turns out for the best.
No problem! I hope so too 🙂
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