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Spotify gift cards don't work

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Spotify gift cards don't work

Newbie

I've tried two different gift cards neither worked. It has nothing to do with being in a different country from where I bought it.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply

Re: Spotify gift cards don't work

Moderator
Moderator

Hey @fizzyfun66

 

Thanks for posting on the Community about this.

 

If you aren't able to redeem a gift card successfully we suggest checking out the steps listed in this help article.  

 

In case the issue persists after trying out these steps, you can send us a screenshot displaying how it looks on your end. Just attach the image to your next response to us by using the Insert Photos option in the post editor. This way we can take a closer look at the issue. 

 

Tip: Make sure the screenshot doesn’t show any sensitive info such as payment or personal data. 

 

Hope this helps. We'll look out for your reply. 

IvanModerator
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