Spotify is showing ads on my second phone - why?

[Viger]

Plan

Family Premium

Country

 Norway

Device

Samsung s8

Operating System

Android 

My Question or Issue

Why s Spotify showing ads on my secondary phone? Spotify is ad-free on my primary phone. Tried reinstalling the app. Didn't help.

[Brunelicia]

Hi there,

It sounds like you might have a secondary account running on your second phone, because, as you said, Premium Plan is free of Ads. I recommend you to check out this article for more information.

If that doesn't help, please send me a screenshot of your screen on your second phone.

Thank you! 🙂