Spotify is showing ads on my second phone - why?

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Spotify is showing ads on my second phone - why?

Viger
Casual Listener

Plan

Family Premium

Country

 Norway

Device

Samsung s8

Operating System

Android 

 

My Question or Issue

Why s Spotify showing ads on my secondary phone? Spotify is ad-free on my primary phone. Tried reinstalling the app. Didn't help.

 

1 Reply

Re: Spotify is showing ads on my second phone - why?

Rock Star 2
Rock Star 2

Hi there,

 

It sounds like you might have a secondary account running on your second phone, because, as you said, Premium Plan is free of Ads. I recommend you to check out this article for more information.

 

If that doesn't help, please send me a screenshot of your screen on your second phone.

 

Thank you! :)

BruneliciaRock Star 2
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