Spotify on my phone

chappie20 · 2024-07-09

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

When I open my Spotify on my Samsung s 24 it keeps telling me account issues I have premium. How do I fix it? Isabel

Yordan · 2024-07-10

Hi there @chappie20,

Welcome to the Spotify Community!

Would you mind sharing a screenshot which shows how things look on your end so we can investigate further? Just make sure to cover up any sensitive private info like your email address/password. It's also worth trying to log in to your account on another device or on the Web Player to see if everything looks good there.

We'll be on the lookout for your reply!

YordanModerator

Help others find this answer and click "Accept as Solution".

If you appreciate an answer, maybe give it a "Like".

Are you new to the Community? Take a moment to introduce yourself!

Help categories

Account & Payment

Using Spotify

Listen Everywhere