If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!
Please let me know if you need help with anything else 🙂
JacobRock Star 15
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Hello HELP I want to pay premium but it keeps saying my card is issued in US but is not, is Mexican and I recently changed my country to Mexico, it's already updated on my account so I don't know whats going on, please help!