Spotify, please give me back the extra charge [student]

[coffeeiced]

Plan

Premium Student

Country

 Singapore 

My Question or Issue

 Dear Spotify, I was not informed last year that I have to renew my student plan every 12 months, and now I realise that I have been charged for 2 months at double the price!! I have just added back my student details to get the cheaper rate but could I please receive the refund for the extra charge? I am still a student and not earning any money; it will really help me a lot if you can do so! I understand that there's a maximum of 4 years student plan but I am sure I will continue to pay the full adult premium once I have started working!

[Maxim]

Hey @coffeeiced,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

Thanks 🙂