Spotify premium family plan

[raychelhockey11]

I have Spotify premium and it won’t let me listen to any of my downloaded songs and it says I’m on Spotify free. Someone please help. I’m freakin our 

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Keanu_C]

Hey @raychelhockey11 

Try logging out of your account on your device and reloggin back in. It could be that your account needs to be resynced. 

Keanu_C

[user-removed]

try logging out then login again

[Katerina]

Hey there @raychelhockey11,

Thanks for posting about this here in the Community!

We'd also recommend taking a look at this support site article if you upgraded but you're not seeing Premium features. 

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂