Help Wizard

Step 1

NEXT STEP

Spotify premium for family

Spotify premium for family

I don't understand why my billing date is brought forward due to the price difference of Family Premium and the General Premium. My original premium is on trial.

I started the family premium subcription on 1/10/2018. But my billing date will be on 15/10/2018. So i will be charged twice a month? Or i get 15 days less

Reply
3 Replies

Hey @ivsvurkjpb9uvl8, and welcome to the community.

Hope you're doing great!

 

I've moved your post to the correct help board in case others have the same question you do.

I understand your concern, however when you switch from the regular Premium to Premium for Family, there is a price difference, therefore it will move your billing date forward.

 

You can also learn more about changing your billing date by checking out this support article.

 

I hope this helps. If you need help with anything else, just let me know 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

So will i be charged twice a month or i will get 15 days less?

@ivsvurkjpb9uvl8,

Thanks for the response.

 

When you switch to the Premium for Family plan, it should tell you as a little notice on the bottom when you'll be charged. Also, let me know if you've already switched yet.

 

And to answer your question, you will not be charged twice, but I need some more info to see when exactly you'll be charged for Premium for Family.

 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts