Spotify premium payment won't go through

[#1]

I have the right country, payment info, and sufficient funds. I'm wondering if my account may have been accidentally flagged.

[Lyubka]

Hey there,

Thanks for reaching out here in the Community!

In order for the payment to go through successfully, make sure that your credit card is not expired and it's open for foreign, recurring and online payments. You may need to double-check this with your bank. On this page you can find some troubleshooting steps on failed payments. 

In the meantime, you can try different payment method.  You can find out more info on the payment methods you can use in this article.

Hope this helps. Let us know how it goes.

[Cammi72]

I used to have the free plan for premium but it stopped working when I didn’t have money on my card. I do now and I keep trying to but premium and it keeps saying payment failed. I’ve tried everything but I’m lost. Help. 

Premium individual

Premium

United States

Device

IPhone X

Operating System

iOS 10

My Question or Issue

[Vasil]

Hey @Cammi72,

Sorry to see this has been happening to you as well.
We'd suggest trying the abovementioned steps by @Lyubka.
If the issue remains unresolved and you require further assistance after this, you can also contact our support via this link 🙂
Cheers!