Help Wizard

Step 1


Spotify premium subscription

Spotify premium subscription



I paid for Spotify premium for students.

Money was subtracted from my bank card but I have not received the premium.

System wanted me to prove that Im a student. I proved it successfully but the link is not available to end the purchase.

Please help me,


Thank you.

1 Reply

Hey @vmesi96.


Welcome to the Community!


If there are any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken.


Once your student I.D is verified, the charge will go through. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.  


Thanks! Have a nice day 🙂

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