Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Spotify says I'm not eligible for premium nor family plan

Spotify says I'm not eligible for premium nor family plan

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Screenshot_20190731-101041_Chrome.jpg
Reply
1 Reply

Hey @geceace, thanks for reaching out to the  Community!

 

Could you try getting started with Premium for Family here, using a different browser? A private/incognito browser will work too.

 

If you're still getting the same error message, please let me know.

 

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts