Spotify special offer

[alirocker]

I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!

[Maxim]

Hey @alirocker,

What payment method have you used?

Let me know 🙂

[alirocker]

Hi Maxim, thanks for getting back.

I just checked the receipt/invoice I received from Spotify and it says
Payment Method: O2, I'm not sure how that works?

Cheers,

[Maxim]

Thanks for letting me know.

Have you had Premium before?

[alirocker]

Yes, I have.

[Maxim]

Unfortunately, the offer is only available to users who haven't had Premium before.

[alirocker]

I didn't see anything about that. If that is the case I would like to
cancel my subscription and get a refund for it, please.

Cheers,

[Maxim]

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/