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Spotify student and premium renewal

Spotify student and premium renewal

Hello,

 

So I've been using spotify premium under the student discount. My subscription was recently frozen. I cancelled so that I could reapply for the student discount. It didn't work. I also tried the normal subscription. It also didnt work. The transaction page keeps saying either something went wrong with my provider, or the server was expired. I'm a college student in theatre and I use spotify to help study for my upcoming roles, so I really need this back. Please help. Why is it not letting me pay for a subscription renewal? what should I do?

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1 Reply

You tried with another browser/device, icognito? another card?

 

If none of that helps. I would email support so they can help you further as the account might need some background changes: 

https://www.spotify.com/about-us/contact/

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