Spotify took my money and delivered nothing

[Brightsparkey]

Plan

Free/Premium

Country 

Australia 

Device

Galaxy note 8

Operating System

 Android Oreo

My Question or Issue

Why is spotify so useless . Paid for premium service and got nothing . Outrageous site to navigate customer service is pathetic . Spotify must be run out of a bedroom took 2hrs to find this site . Refund my money not interested in being a member 

[Jose_M]

Hello @Brightsparkey,

I understand your concern about this. No worries though, I'm here to help.

I'd recommend checking out this Support article for the next steps to take.

Let me know how you get on! I'll be here to help 🙂