Announcements

Help Wizard

Step 1

NEXT STEP

Spotify unable to charge for this month's billing

Spotify unable to charge for this month's billing

Plan

Premium

Country

Philippines

Device

Samsung J7 Prime

Operating System

Android Marshmallow

 

My Question or Issue

It keeps saying that it's unable to charge me for this month's billing and I have to update my bank details. I only ever use the same debit card because it's the one where paycheck goes through and therefore auto-debits it. This is the first time it's ever happened to me 

Screenshot_20191125-005030.png
Reply
1 Reply

Hi there @Airi17,

thanks for reaching out about this !

 

Before we take any further steps, please visit this payment troubleshooting help page for options on how to solve the issue you're having.

 

Let me know how it goes 🙂 

Suggested posts