Spotify will not let me sign up for Premium "Something went wrong. Please try again."

[Ketsueki]

Plan

Free

Country

United States

Device

(TMobile REVVL 5G, Acer Chromebook Spin 11)

Operating System

(Android?, Chrome OS)

My Question or Issue

Every time I try to sign up for Premium, I put in all my credentials correctly but I get a popup that says "Something went wrong. Please try again." I have tried clearing cookies and cache, logging into a different wifi network and browser, tried on different devices, and have tried the free trial & paid edition. Nothing works, and it just gives me the same issue each time. Help?

[Maxim]

Hey @Ketsueki ,

Thanks for coming to the Community.

I recommend taking a look at this support article as you've already tried some troubleshooting yourself (which is great!).

Let me know if it helps. If not, I'll see what else I can suggest. 🙂

[Ketsueki]

I've tried all the troubleshooting options on the page you provided, and it's still giving the same issue. I have sufficient funds on my card, and I don't have any other payment methods available. My card isn't expired and all that jazz, still gives me the exact same issue, however.

[Maxim]

Hey @Ketsueki ,

Thanks for letting me know.

In this case, it's best to reach out to Support so that they can take a closer look at this: https://www.spotify.com/about-us/contact/.

Hope this helps 🙂