Started by mistake account

[Kylmer17]

Hi!

When I started a family account I did it in my sons name.

Whwn I discoverd it I ended his and started my own in same day.

Spotify had allready taken money from my bank so I have paid two times.

Can I get my money back even if it is 2 different accounts?

My son cant activate his family account, is it beacuse of this?

[Alfredo]

Hey @Kylmer17, welcome to the community!

No need to worry, our Support team will be able to help you straighten this situation in no time.

To contact them, just pop a message over via Twitter or Facebook. With your account's information, they'll give you the best solution.

Cheers.