Help Wizard

Step 1


Still no premium after 2 days

Still no premium after 2 days

So I've bought this 10€ Spotify card in the store and activated it at home. That was 2 days ago. It even showed me that it was successful etc but Spotify is still showing me my free membership. I logged in and off countless times by now but it's still on my free membership in the laptop and the mobile phone. It's draining my darn mobile data everyday even tho I should've premium by now.
1 Reply

Hey @Crossroad777,

Apologies for the late reply, but maybe I can still help 🙂


Could you try quick log out/in? If that doesn't help, could you try reinstalling the app following these steps?


If you're still having trouble, I'd recommend checking out this support article for more info and the next steps to take.


Have a nice day 🙂


Billy-JSpotify Star
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