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Plan
Premium
Country
UK
Device
Pc
Operating System
Windows 10
Edit: jsut noticed something else, on the premium tab of spotify (https://www.spotify.com/uk/premium/?checkout=false) it still advertised for me to try and but Spotify premium, idk if that's how it is supposed to be or not but it is mildly confusing
My Question or Issue
I bought the 3 months for £0.99 deal today, then whilst in my account settings i also saw the sign up as a student option, i signed up using uni days and clicked activate your deal.
now in my account settings it has reduced the length of my premium down from expiring on 21/09/18 down to 21/08/18, whilst that is still 2 months of premium it isn't what I was expecting, and so I have a few questions:
1. will I be double charged (charged the 0.99 and the 4.99?)
2. will I still actually get all 3 months as well as then the student time?
3. why did it shorten my time?
Hey @MastersX99, welcome to the Community!
You shouldn't be double charged. You should also have the 3 months before your subscription switches to the discount.
If you're absolutely sure your time was shortened after signing up, reach out to us here so we can take a closer look.
Hope that helps 🙂
@sergidavid
Your link doesnt work for me 😕 sends me to a "page not found" i can confirm that my time was shortened : (see screenshot)
bought on the 21/6/18 (3 months would expire on 21/9/18 and that was the displayed date when first checking) then i also linked my student card and now the date of expiration is: Your plan will automatically renew on 21/08/2018 and you'll be charged £4.99.
which is only 2 months 😕