Student Discount successfully charged but account still reverted back to free account

[21Units]

Plan

Premium

Country

 Philippines

Device

(Samsung J1 2016)

Operating System

(Android Marshmallow)

My Question or Issue

 So I applied and got accepted for a student discount and Spotify successfully charged me for premium 7 days ago but my account still reverted back to a free account. I'd like to ask for some help on this matter

{snip - screenshot removed by Community Moderator}

[Brunelicia]

Hi there,

Welcome to the Community!

Can you just confirm if you may have a second account? You can find more information here.

I will be waiting for your reply to help you further, have a great day! 🙂