Student Subscription Failed

[mood_switch]

 

Plan

Premium

Country

Device

(oppo f5)

Operating System

(Android )

My Question or Issue

Why it keeps telling me to update my details and subscription failure. I paid my premium last November 30,2019. How can I fix this? Hoping for fast action.

[osornios]

Hey @mood_switch 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.