Help Wizard

Step 1

NEXT STEP

Student account been charged £9.99

Student account been charged £9.99

Hi,

I have been charged £9.99 on 02/05/17 however I had a student membership. Can this be rectified?

Thanks.
Reply
4 Replies

Hey @starrs14,

 

How long have you had the student discount?

Let me know. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have had the same problem (but in U.S. dollars). Have had the student discount at least a year.

Hey @leoflic,

 

Your student discount is active for 12 months from the moment you apply it to your account. After that, your account will revert to the standard Premium rate.

This is so Spotify can check your eligibility each academic year. Spotify has automatically sent you an email reminder when your discount was about to expire. If you’re still a student, you can reapply for an additional 12 months at https://spotify.com/student.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ah.. I found it now. It seems to have slipped completely under my radar some 3 months ago. How unfortunate. 😐

Suggested posts