Student discount did not re-apply after 3-month promotion

[doanster333]

Plan

Premium (student)

Country

Canada

Device

All

Operating System

All

My Question or Issue

I had a Premium account with student discount prior to signing up for a 3-month promotion (3 months for $9.99CAD). After the 3-month period was over, my account reverted back to the regular Premium account, but WITHOUT the student discount, and the full regular monthly fee was charged. I've since switched back to a student account in the settings for the next billing cycle but would like to get a partial refund to cover the cost difference between the regular and student price. How do I do this? 

[Mario]

Hey @doanster333,

Thanks for reaching out about this here in the Community.

To get help regarding your refund request, feel free to get in touch with our folks in the Support team. You can do this by following the steps here in the section called Write to us. 

Hope you'll find this useful. Let us know if there's anything else we can help with!