Student subscription

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Student subscription

Newbie

Plan

Premium

Country

 Netherlands

Device

iPhone 6s Plus

Operating System

iOS 10

 

My Question or Issue

 In november I called your Dutch office because I reactivated my student discount but you still charged €10. He gave me a free month to compensate and said it was taken care of from now on. Firstly I want to say that it is really bugging me that I can't just call you for this. This is really time consuming for me. Now for the problem: Again, €10 was charged to my paypal. On my spotifyaccount it does say that the discount is confirmed until november 2019. Please make sure this is taken care of an that the €5 that is charged too much is either compensated or returned to me. Thank you in advance, from the Netherlands, Diederik


 

1 Reply
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Re: Student subscription

Rock Star 22
Rock Star 22

Hey @dpedekruijff, and welcome to the community.

Hope you’re doing great!

 

I’m sorry to hear this. I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. 

 

Have a nice day 🙂

Billy-JRock Star 22
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