Subscribed to premium but account cannot access account and wants to downgrade

[yeonnieah]

Plan

Premium

Country

 Philippines

Device

iPhone 5s

Operating System

iOS 11

My Question or Issue

 My problem is that I've paid the premium subscription, but when I look at my phone's Spotify, it still wants to downgrade it. And when I look back to my account, it kept saying that I should update my payment when I've already paid for it with receipt. 

[Billy-J]

Hey @yeonnieah, and welcome to the community.

Hope you're doing great! 

To make sure that you and I are on the same page, you paid for Premium, shows that you're still on the Free version, and is asking you to update your payment details?

Keep me posted 🙂