Was On Free when trying to activate 6Month Premium trial Offer
Windows HP PC
Samsung Galaxy S20+
My Question or Issue
I was trying to activate Spotify 6Months premium offer from Flipkart from the link shared over mail. After entering credentials and selecting start trial, i was asked to select plan and add card details thereafter. I was able to make payment but got the subscription only for 1 month rather offer subject to 6 month. Also as offer stand i need not to pay for first month but still payment is deducted from my account.
I had satisfied all condition required for offer. This is the first time i had opted for Premium plan.
If i try to redeem code via Redeem option in account settings , it still doesn't work.
Kindly look into the issue and let me know if any other details are needed from my side.
Thanks for reaching out to the Community and welcome!
We're sorry to hear that you had some issues activating your 6-month Premium offer. No worries though, get in touch with our Support team so they can take a look at your account and give you a hand with this. You'll find the available channels to reach them out here.
We hope it gets sorted out soon. If you need anything else, we're always a post away.
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