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Subscription bought.. but not working

Subscription bought.. but not working

So I bought a 3 month subscription for .99 cents and I have the receipt, but my account in the app says it's a free account... what do i do?
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1 Reply

Hey @Edgh2020!

 

Can you let us know if logging out/back in again helps?

If not, does reinstalling the app get you up and running again: https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify/?

 

Also, are you seeing Free, or Premium here: https://www.spotify.com/account/overview/?

 

Keep us posted,

/M

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