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Subscription cancelled

Subscription cancelled

hi, i want to eliminate one subscription premium, but only i have the code that come in my debit card, how ther to be?

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3 Replies

I'm not sure I understand what the problem is

 

You want to cancel your subscription?

 

 

To cancel your subscription, you need to sign into this page:

 

https://www.spotify.com/accounts/subscription/

 

Also check out the help guide if you don't see a cancel button:
https://support.spotify.com/learn-more/faq/#!/article/How-to-cancel-your-subscription

I’m sorry for my English, the problem that have is that I can not access the account and this comes to my bill Spotify *removed Order ID*

Hey @Eaapb.

 

Thanks for getting back to us.

 

If you lost access to your account, take a look at this page where we help you to regain access to your account.

 

If that doesn't help, get in touch with support via this page and give them the Order ID which starts with P0. That's what they need to verify you and cancel your subscription. So in this case we have removed the Order ID from your post.

 

Hope that'll work. Let us know if you have further questions. Have a nice day!

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